Privacy Policy Overview Malaysia
Transparency and responsibility in every interaction
Data Collection Practices
We collect only the data necessary for providing reliable tour information, booking routes, and responding to inquiries. Data may be collected directly, through forms, or automatically via website interaction logs.
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→Name and contact details
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→Tour and route preferences
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→Device and browser data
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→Cookies and tracking info
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→Communications history
We use this information exclusively to process requests, improve user experience, and maintain site security.
How We Use Information
Collected data helps facilitate guided route booking, respond to guest inquiries, and personalize recommended experiences on our website.
We also analyze aggregated data to enhance the usability and relevance of our travel guides for future visitors.
Your Data Rights in Malaysia
You may request access, correction, erasure, or transfer of your personal data at any time by contacting us through the provided channels below.
Right of Access
You may request a copy of your data kept on file.
Right to Rectification
Request a correction if your data is inaccurate.
Right to Erasure
Ask us to remove your personal information at any time.
Right to Portability
Receive your data in a portable format if requested.
Data Sharing Approach
We do not sell or lease your personal data to third parties. Data may only be shared with service partners essential for providing our guided routes.
Partner organizations are contractually obliged to follow the same privacy and data security standards outlined in this policy.
Data Security Measures
We implement industry-standard safeguards to protect your personal data, including secure servers, access monitoring, and regular reviews.
Staff are trained in privacy compliance, and all data processing adheres to Malaysia’s PDPA regulations.
Contact for Privacy Matters
Address: 1-5-2 Persiaran Pasak Bumi, Shah Alam, Selangor 40150 Malaysia
Phone: +6012-193 7318
Email: content@lunatrixevoro.sbs